Privacy Policy

Privacy Policy

Welcome to Gofikar.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services, including our website and mobile application.

1. Information We Collect

a. Personal Information

Gofikar.com provides cab services in and around New Delhi. Our services include but are not limited to

• Name
• Contact Details (e.g., phone number, email address)
• Location Information (pickup and drop-off addresses)
• Payment Information (credit/debit card details)
• Account Details (username, password)

b. Usage Data

We may collect information about how you use our website and mobile app, including :

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time and Date of Access

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us to:

• Understand User Preferences
• Track and Analyze Website Traffic
• Provide Targeted Advertisements

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Cab Services: : Including processing bookings, dispatching vehicles, and facilitating payments.

To Improve Our Services: : Analyzing usage data to enhance our website, mobile app, and overall service delivery.

To Communicate with You: : Sending booking confirmations, service updates, promotional offers, and customer support.

To Ensure Safety and Security: : Verifying user identities, preventing fraud, and maintaining a safe environment for all users.

To Comply with Legal Obligations: : Fulfilling legal and regulatory requirements.

3. How We Share Your Information

a. Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in delivering our services, such as:

• Payment Processors
• Cloud Storage Providers
• Analytics Service Providers

These third parties are required to protect your information and only use it for the purposes for which it was disclosed.

b. Legal Compliance

We may disclose your personal information if required by law or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect the rights or property of Gofikar.com
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users or the public

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal data under certain conditions.
• Portability: You can request that we transfer your personal data to another organization or directly to you.

To exercise these rights, please contact us at +919810152565.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gofikar.com

booking@gofikar.com